Shipping policy

Free Shipping

  • Available in the lower 48 United States.
  • We will choose the most economical method to ship your order.
  • Your order may be shipped via USPS, UPS, OnTrac or another carrier.
  • Items deemed over sized are not eligible for Free Shipping.

Oversized Shipping

  • Some items are considered oversized due to either weight or size
  • Oversized items will offer calculated shipping options during checkout
  • Calculation is determined by the carrier and your delivery address

Alaska, Hawaii, US Territories & International Addresses

  • We do ship to these regions, but they are not covered by free shipping.
  • At checkout, several calculated shipping options will be available
  • We are not responsible for customs brokerage, VAT charges, import taxes, duties or other incurred costs.  These fees are solely the responsibility of the customer..
  • Be advised that customs inspections may delay shipments, we have no control over the time it takes for shipments to be cleared.

Upgraded Shipping

  • At your discretion, we offer several alternative upgraded shipping options.
  • If you need your order faster, you are welcome to select one of these options.
  • Upgraded shipping is calculated in real time based on your delivery address.
  • After an order is placed, we are unable to upgrade your shipping.

Domestic Shipping Time

  • Processing Time + Pick Up Day + Shipping Time = Estimated Delivery
  • Standard Shipping: 6-10 business days
  • Expedited Shipping: 3-5 business days
  • Second Day: 2 business days
  • Express: 1 business day
  • Note: Shipping carrier pick up day does not count as a transit day.  Allow additional time for international orders.
  • We will ship orders using a carrier of our choice and might not be reflected at checkout.  If a specific carrier does not ship to your area, be sure to notify us.

Address Verification

We have recently implemented an internal address verification system that will check customer shipping addresses against USPS to ensure address accuracy. 

In the event of address issues that are not internally correctable, we will hold the order and attempt to contact the customer for correction. 

If we can not reach the customer within a two week period, the order will be cancelled and refunded. 

Additional Policy Details

  • We ship orders Monday through Friday, excluding Federal holidays
  • Orders placed before 2pm typically ship the same day, with some exceptions and limitations, such as oversized or special order items.
  • UPS deliveries will occur on a business day (I can't believe we have to define this) which is Monday through Friday, except Federal holidays.  This includes upgraded shipping, unless the customer specifically upgrades to Saturday delivery.