Order Cancellations: Once an order has been placed, it is extremely difficult to cancel as all orders from our website are processed in real time in our system and in almost all cases, shipped the same day. You may contact us to see if your order can be cancelled and if it is, we will do our best to accommodate your request. However, if your order has already been given a shipment tracking number, it cannot be cancelled as it is considered as shipped. If the item(s) is on back order and unable to ship, you may contact us while the order is still on back order status.